Privacy Policy
Last Updated: 15 June 2025 Introduction Cre8rs ("we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.thecre8rs.com), use our services, or participate in our creative education classes. We are committed to ensuring that your privacy is protected following the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
Who We Are
The Cre8rs provides creative education classes and services. We are registered as a Community Interest Company in England and Wales. Data Controller:
The Cre8rs Connect CIC Address: Email: Hello@thecre8rs.com
Information We Collect: Information you provide to us:
•Personal identification information (name, email address, phone number, postal address)
•Child information (for participants under 18, including name, age, and relevant health information)
•Payment information•Emergency contact details•Photographs and videos (with consent)
•Feedback, correspondence, and survey responses. Information we collect automatically:
•Technical information including IP address, browser type and version
•Information about your visit, including pages viewed, time spent on our website
•Cookies and similar technologies (see our Cookie Policy)
How We Use Your Information We use your personal information for the following purposes:•
To provide and manage our services
To communicate with you about our classes, events, and services•
To process payments
To safeguard children in our care
To improve our website and services•
To comply with legal obligations
To respond to your enquiries, Legal Basis for Processing. We process your personal information on the following legal bases:
Contract: Processing necessary for the performance of a contract with you
Consent: Where you have given clear consent for us to process your data•
Legal Obligation:
Processing is necessary for compliance with legal obligations
•Legitimate Interests:
Processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. Children's Privacy takes children's privacy very seriously. We collect information about children only with the consent of parents or guardians.
We comply with all applicable laws and regulations concerning the collection of personal information from children, including the UK GDPR and the Children's Online Privacy Protection Act (COPPA).
Data Sharing and Disclosure:
We may share your personal information with:
•Service providers who help us operate our website and services
•Professional advisers, including lawyers, insurers, and auditors
•Government bodies and law enforcement agencies, where required by law
•Emergency services, where necessary to protect vital interests, require all third parties to respect the security of your data and to treat it by the law.
Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. Data Retention We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights Under data protection laws, you have rights including:
•Right to access - You have the right to request copies of your information.
•Right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
•Right to erasure - You have the right to request that we erase your data, under certain conditions.
•Right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.•Right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.•Right to data portability - You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.If you wish to exercise any of these rights, please contact us using the details provided above.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy. Changes to this Privacy Policy may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us If you have any questions about this Privacy Policy, please contact us at:Email: [Insert contact email]Post: Complaints you have a complaint about our use of your personal information, please contact us directly first. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).References1.UK General Data Protection Regulation (UK GDPR)2.Data Protection Act 20183.Privacy and Electronic Communications Regulations (PECR)4.Information Commissioner's Office (ICO) Guidance on Privacy Notices5.Children's Online Privacy Protection Act (COPPA)